Privacy Policy for HR SOLX

Effective Date: September 1, 2025
Last Updated: September 1, 2025
App Version: 0.0.8

1. Introduction

Welcome to HR SOLX ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HR SOLX mobile application (the "App").

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the App.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Full name
  • Mobile phone number
  • Email address (if provided)
  • Professional details (education, work experience, skills)
  • Profile photographs
  • Availability dates and scheduling information
  • Professional queries and support requests

2.2 Device Information

We automatically collect certain information about your device:

  • Device type and model
  • Operating system version
  • App version
  • Device identifiers
  • IP address
  • Network information

2.3 Usage Information

We collect information about how you use the App:

  • App features accessed
  • Time spent on different sections
  • Error logs and crash reports
  • Performance metrics

2.4 Authentication Information

  • OTP verification codes
  • Access tokens
  • Session information

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Core App Functionality

  • Provide HR management services
  • Enable user authentication and account management
  • Generate and export professional resumes
  • Facilitate career development features
  • Process support queries and requests

3.2 App Improvement

  • Analyze app performance and usage patterns
  • Identify and fix technical issues
  • Improve user experience and interface design
  • Develop new features and functionality

3.3 Communication

  • Send important app updates and notifications
  • Provide customer support and respond to queries
  • Send security alerts and account notifications

3.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Protect our rights and prevent fraud
  • Respond to legal requests and court orders

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • App development and maintenance
  • Data storage and security
  • Analytics and performance monitoring
  • Customer support services

4.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes
  • Protect our rights and safety
  • Prevent fraud or security threats
  • Respond to government requests

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Storage and Security

5.1 Data Storage

  • Your data is stored securely on our servers
  • Local data is stored on your device using secure storage methods
  • We implement industry-standard security measures

5.2 Data Protection

  • All data transmission is encrypted using SSL/TLS
  • Access to your data is restricted to authorized personnel
  • Regular security audits and updates are performed

5.3 Data Retention

  • We retain your information for as long as your account is active
  • You may request deletion of your account and associated data
  • Some information may be retained for legal or legitimate business purposes

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

  • Access your personal information
  • Update or correct inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format

6.2 Communication Preferences

  • Opt out of non-essential notifications
  • Control how we communicate with you
  • Unsubscribe from marketing communications

6.3 Data Portability

  • Request a copy of your data
  • Transfer your data to another service
  • Download your professional resume and profile information

7. Third-Party Services

7.1 Analytics Services

We use analytics services to understand app usage and improve performance. These services may collect anonymous usage data.

7.2 External Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices.

7.3 Third-Party Integrations

  • Resume generation services
  • File sharing and export services
  • Professional development platforms

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the App
  • Sending you a notification
  • Updating the "Last Updated" date

Your continued use of the App after changes become effective constitutes acceptance of the updated policy.

11. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

  • Notify you within 72 hours of becoming aware of the breach
  • Provide details about what information was compromised
  • Outline steps we are taking to address the breach
  • Recommend actions you can take to protect yourself

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising your rights

13. European Privacy Rights (GDPR)

If you are in the European Union, you have additional rights under the General Data Protection Regulation:

  • Right to be informed about data processing
  • Right of access to your data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision making

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info.metasolx@gmail.com
Address: Tech Park, Electronic City, Bengaluru, India
Website: https://www.hrsolx.com

15. Complaints

If you believe we have not addressed your privacy concerns adequately, you may:

  • Contact our privacy team directly
  • File a complaint with your local data protection authority
  • Seek legal counsel regarding your rights

16. Consent

By using the HR SOLX App, you consent to:

  • The collection and use of your information as described in this policy
  • The processing of your data in accordance with applicable laws
  • Receiving communications related to app functionality and updates

17. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from this policy will be resolved in the courts of [Your Jurisdiction].

Note: This Privacy Policy is effective as of the date listed above and applies to all users of the HR SOLX mobile application. Please review this policy regularly to stay informed about how we protect your information.